Please read these terms and conditions carefully before you start to use our website. By using our website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms and conditions , please refrain from using our website.

www.GardenandForest.co.uk website is owned and operated by Garden & Forest UK Limited - Registered in England

Vat No. 376369453 & Company No. 13033941

Garden & Forest UK Limited contact details:

Unit B5 Riverview, The Embankment Business Park, Heaton Mersey, Stockport, England, SK4 3GN

Product Use

All info contained on www.gardenandforest.co.uk website should be considered for informational purposes only. Please read product manuals and use it accordingly. We are not responsible for your incorrect use of our products.

DISCLAIMER

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly.

Garden & Forest UK Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

OUR PRICES

All prices are inclusive of VAT and exclusive of shipping costs..

Prices are subject to change at any time.

All prices are stated in GBP.

TERMS OF PAYMENT

All sales are subject to pre-payment unless stated differently.

Payment must be received in full before any products will be dispatched. You may be contacted if your payment fails our security checks, this will delay the dispatch further.

DELIVERY PRICES

We use 3rd party couriers for our delivery services.

Customers will be informed of delivery charge before ordering if there is one to be applied. Delivery price will be calculated based on order weight and delivery location.

All orders with products in stock can be dispatched same working day, orders made after 2:00 pm are sent next working day.

Our delivery service will deliver your goods Mon-Friday between 8am and 6pm. Our carriers can not give specific delivery times.

COUNTRIES WHERE WE DELIVER TO

We deliver to all locations in the UK.

DAMAGE OR SHORTAGE

Both private customers and retail customers need to thoroughly check the delivered goods for any defects within 5 days of delivery.

Notification of damage or shortages must be made to Garden & Forest UK Limited as soon as possible within 2 days of receipt of goods.

Notification of non delivery must be made within 15 days of invoice date.

Garden & Forest UK Limited responsible for:

Replace or repair the damaged or defective products at its cost

Deliver the replacement products to the customers at its cost.

We accept no liability for any loss resulting from the customers failure to comply with the carrier requirements with respect to notification of damage, shortage or non delivery of Goods.

AVAILABILITY

All products offered are subject to availability.

RETURNS

In order to receive a full refund - products should be returned in original, unopened packaging.

If the product is not returned in its dispatched state we cannot offer a full refund and a compensation will be calculated on individual basis, please note that it can be up to 100% of value depending on the damage.

You have the right to return goods within 14 days of receipt of your products.

WARRANTY CLAIM

In the event of a warranty claim, you the customer will be responsible for transporting and or covering any transport expenses arising from the items returned to our warehouse regardless of the warranty outcome. In the event of a successful warranty claim and where the item/ items must be returned to the customer, Garden & Forest UK Limited will cover the return shipping costs to the customers address.

NO UNAUTHORIZED COPYING OF MATERIALS

The entire contents of this website, including but not limited to: Text, graphics, logos and images, are the property of Garden & Forest UK Limited, its suppliers or its clients and are protected by UK and International copyright and trademark laws.

ENTIRE AGREEMENT

The Terms & Conditions (as amended from time to time) constitutes the entire agreement between you and Garden & Forest UK Limited regarding your use of this Site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Garden & Forest UK Limited in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this Site conflicts with the terms of the Terms & Conditions, the Terms & Conditions shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the Terms & Conditions. You confirm that, in agreeing to accept the Terms & Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in the Terms & Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the Terms & Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the Terms & Conditions.

NO WAIVER

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

GOVERNING LAW

The Terms & Conditions will be governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in UK.

COMPLAINTS

Garden & Forest UK Limited always try to offer customers the best possible service available, however if you do have a complaint please contact us at Sales@gardenandforest.co.uk.